REFUND POLICY

 ALL SALES ARE FINAL ON CUSTOM SIZES/COLORS We DO NOT accept returns, exchanges, or issue refunds if you chose the wrong size, wrong color, or wrong sole type (FG, SG, AG). It is strictly the customer's responsibility to review our Size Guide and double-check their order before checkout.

ELIGIBLE RETURNS (DEFECTS ONLY) We only accept returns if the item received is objectively defective or if we sent the incorrect item (e.g., you ordered size 9 but received size 10).

  • You must contact us within 5 DAYS of delivery. No exceptions.
  • The item must be unused, in its original packaging, with all tags attached.

RETURN SHIPPING COSTS For any eligible return, the customer is 100% responsible for paying the return shipping costs to our international warehouses. We do not provide prepaid return labels.

REFUND PROCESS Once we receive and inspect the returned item at our international warehouse, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 7-10 business days.